What Personal Information is collected and how?
When you register with us, you provide us with your name, home and delivery addresses, e-mail address, telephone number, payment information ("Customer Registration Data"). You select a username and password allowing you access to the Vacation Food Service. Your password should be kept strictly confidential to prevent unauthorized use. While using our service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications.
How does Vacation Food Service use your information?
We use your information to provide the service and to enhance and personalize your shopping experience. We do not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the service or as described below.
(a) Aggregated Information. We do not use aggregated information regarding its customers and usage of the Vacation Foods Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
(b) Third Party Service Providers. We do not employ other companies and individuals to perform certain functions such as delivering orders, processing credit card payments and analyzing data.
(c) Enforcement of Agreement or Compliance with Law. We may use or disclose personal information when we believe it is appropriate to enforce this Agreement, to protect the rights, property or safety of Vacation Foods or its users or to comply with the law.
Each time you visit our website we automatically recognize your IP address, Internet service provider, operating system platform, and browser type. We also collect statistical information on which pages and images are accessed at our site, however you cannot be identified as an individual based on our website log files.
At Vacation Foods, we want you to feel safe while shopping with us. Since our service is very personalized and additional items to those listed in our online store may be purchased on your behalf, it is impossible to determine the exact dollar value of your order until delivery day. Therefore we do not request credit card information be transmitted over the Internet. We would prefer to accept your credit card details by phone or fax once your order has been finalized and approved by you.
Our web, email and database servers are hosted in a highly secure, state-of-the-art data center with the latest in firewall protection. Our servers always have the latest security updates from the manufacturers. Power to our servers is supplied from two separate power substations and we are serviced by fiber optic data feeds from 2 separate carriers with geographically diverse routes (2 feeds from different nodes, using different paths). Data is backed up on a nightly basis.